The aim of this study is to examine whether patients are subjected to ethnic discrimination when seeking medical care within the digital Swedish primary health care service: 1177-direct. In doing so, we aim to identify and statistically control for other major pathways through which treatment differences may arise and which do not constitute direct discrimination, e.g., ethnic group differences in comorbidity. The stored data from the "1177-direct" digital platform enable rigorous examination of discrimination of patients with different ethnic backgrounds that are matched in many respects (e.g., reported symptoms, comorbidity, socioeconomic status, gender). Discrimination as manifested by ethnic differences in health care professionals' patient-centered communication (from the digital chat) and medical treatment will be probed for. By pinpointing the mechanisms underlying unequal care (e.g., discrimination), the results should be of relevance to future interventions aimed at combating inequalities in health care.
Age range
18 Years
Sex
ALL
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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Bring these to your next appointment. They're a starting point for a shared conversation — not a sign you qualify or a recommendation to enrol.
Generated to help you prepare — always confirm anything about your own eligibility and care with the study team and your doctor.
The trial coordinator is the person who runs the study day to day. These cover the practical side — logistics, costs, and what taking part would actually mean for your life. The study team confirms whether you meet the criteria; these are questions to ask, not a sign you qualify.
A starting point for the conversation — always confirm anything about your own eligibility, costs, and care with the study team and your doctor.
Patient centered communication
Timeframe: Duration of the patient visit in the platform "1177 direct". Duration typically varies between 10-20 minutes, although some visits may take significantly longer.