Globalization has significantly increased cultural diversity across many countries. Cultural diversity has been identified as an important factor influencing disease progression and health outcomes. Failure to provide culturally appropriate care may result in patient dissatisfaction, poor treatment adherence, and adverse health outcomes. Moreover, a lack of empathy toward patients' cultural values can lead to stereotyping and biased clinical decision-making by healthcare providers. In Qatar, where the patient population is highly diverse, having a multicultural healthcare workforce is a major strength. However, an increasingly diverse patient population necessitates that cultural competence be integrated as a core component of healthcare professionals' training to ensure the delivery of high-quality, patient-centered care. This study aims to train nurses in culturally competent care and evaluate its impact on nursing practice and patient satisfaction. Nurses who meet the inclusion criteria will be selected using a simple random sampling technique. Nurses' ability to provide culturally competent care will be assessed using the Cultural Competence Self-Assessment Checklist, while patient perception will be evaluated using a culturally competent patient satisfaction survey. The experimental group will undergo simulated cultural humility training consisting of four modules, with each module lasting two hours and including objective evaluations and follow-up assignments. The control group will not receive the simulated cultural humility training during the study period. At the end of the seventh week, both the experimental and control groups' ability to provide culturally competent care will be reassessed using the same assessment tools. The collected data will be analyzed using a paired t-test for within-group comparisons and ANOVA to assess differences between groups and related variables.
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A starting point for the conversation — always confirm anything about your own eligibility, costs, and care with the study team and your doctor.
Cultural Competence Score using Cultural Competence Self-Assessment Checklist (CCSAC)
Timeframe: 4 moths
Patient Satisfaction Score using Patient Satisfaction Questionnaire
Timeframe: 4 months