The goal of this clinical trial is to learn how patients feel when reading their medical notes. The study compares reading the original doctor's note with reading a simpler, Artificial Intelligence (AI)-generated version written in plain language in adults receiving musculoskeletal specialty care. The main questions the study aims to answer are: 1. Does reading a plain-language summary change how patients feel about their doctor or their clinic experience? 2. Does the type of note affect how comfortable, reassured, or worried patients feel? Researchers will compare patients who read their original clinic note with patients who read an Artificial Intelligence (AI)-generated plain-language summary to see whether simpler language changes patient understanding, trust, or emotional responses. Participants will: * Read either their original clinic note or a plain-language summary of the note * Complete short questionnaires about their experience, emotions, and trust in their clinician * Optionally provide written comments about how it felt to read the information
Age range
18 Years – 89 Years
Sex
ALL
See this in plain English?
AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Bring these to your next appointment. They're a starting point for a shared conversation — not a sign you qualify or a recommendation to enrol.
Generated to help you prepare — always confirm anything about your own eligibility and care with the study team and your doctor.
The trial coordinator is the person who runs the study day to day. These cover the practical side — logistics, costs, and what taking part would actually mean for your life. The study team confirms whether you meet the criteria; these are questions to ask, not a sign you qualify.
A starting point for the conversation — always confirm anything about your own eligibility, costs, and care with the study team and your doctor.
Trust and Experience with the Clinician Scale (TRECS-7)
Timeframe: Immediately after visit