This research aims to investigate the potential impact of a structured mindfulness-based professional development program on hotel employees and to explore why and how these changes occur during and after the mindfulness intervention through a mixed-methods approach. A 6-week mindfulness intervention with 60 hotel staff from a hotel will be implemented in Hong Kong. Both quantitative and qualitative data will be collected to examine changes in job-related outcomes, wellbeing, and state mindfulness and teachers' lived experiences and perspectives associated with this intervention. Data will be analyzed based on convergent parallel mixed-method approach, such as mixed-effects modeling, mediation analysis, and thematic analysis. This study may provide practical implications for developing evidence-based programs to promote wellbeing and service quality among hotel employees.
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Emotional Labor Scale (ELS)
Timeframe: Week 0, Week 6, and Week 10
Professional Efficacy Subscale of the Maslach Burnout Inventory- General Survey (MBI-GS)
Timeframe: Week 0, Week 6, and Week 10
Nature of Work Subscale of Job Satisfaction Survey (JSS)
Timeframe: Week 0, Week 6, and Week 10