Evaluating an Audiology Text-Message Protocol to Support Hearing Aid Use in NHS Adult Audiology Patients

WP1: Pilot Feasibility Study (n=60, 30 per group intervention/control (treatment as usual)) Inclusion criteria * Aged ≥18 years (no upper age limit) * Prescribed their first NHS acoustic hearing aid(s) for the primary concern of hearing loss * Able and willing to provide informed consent * Not currently participating in similar research * Access to a mobile device (This is not required to be a smart phone device) Exclusion criteria * Registered on a pre-existing Florence text-messaging protocol. * Unable to read/understand English WP2: Nested Process Evaluation (minimum n=10 patients, n=2 clinicians) Inclusion criteria (patients) * Aged ≥18 years (no upper age limit) * Prescribed their first NHS acoustic hearing aid(s) for the primary concern of hearing loss * Able and willing to provide informed consent Exclusion criteria (patients) * Registered on a pre-existing Florence text-messaging protocol. * Unable to read/understand English Inclusion criteria (clinicians) * Aged ≥18 years (no upper age limit) * Able and willing to provide informed consent Exclusion criteria (clinicians) • Not meeting criteria for inclusion