The "second victim" phenomenon affects healthcare professionals who experience highly stressful events in their daily practice, potentially compromising their well-being and patient safety. Despite the need for structured support interventions, many European institutions lack formal programs to address this issue. The RESCUE project responds to this need, building on the previous work of the ERNST Consortium (COST Action 19113). Its objective is to develop and validate two certification systems: one for second victim support interventions and another for training healthcare professionals as peer supporters. A mixed-methods approach will be used, incorporating expert consensus techniques (e.g., Delphi study and consensus conferences) and pilot studies in healthcare institutions across multiple European countries. The study aims to establish European certification standards for second victim support interventions, improving support for healthcare professionals, increasing resilience, and reducing the impact of adverse events on clinical performance.
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Development of Two Certification Systems for Second Victim Support Interventions and Peer Supporters
Timeframe: From study start (January 2025) to certification system finalization (May 2025).
Relevance of the RESCUE Certification System
Timeframe: From the start of pilot studies (July 2025) to the end of data collection (October 2025).
Feasibility of the RESCUE Certification System
Timeframe: From the start of the pilot studies (July 2025) to the end of data collection (October 2025).
Acceptability of the RESCUE Certification System
Timeframe: From the start of pilot studies (July 2025) to the end of data collection (October 2025).