The goal of this interventional study is to evaluate the impact of implementing pharmaceutical technical assistants (PTAs) to support the medication process on hospital wards on operational efficiency and medication safety among nurses and pharmaceutical technicial assistants. The main questions it aims to answer are: * What is the effect of PTAs on the time spent by (night) nurses on medication dispensation? * How does their involvement influence unplanned interactions between nursing staff and the pharmacy? * What is the impact of PTAs on the safety of medication processes, including missed or delayed doses, accuracy of dispensed medication, and reported medication errors? Researchers will compare periods with and without the involvement of PTAs in the medication management process on the hospital ward to assess differences in: * Time spent on medication dispensation. * Frequency of unplanned interactions between hospital wards and the pharmacy. * Rates of missed or delayed medication doses. * Accuracy of dispensed medication compared to prescriptions. * Reported medication errors. During the observed medication dispensation processes, involved nurses and PTAs will: * Be observed while preparing medications to measure time and interruptions. * Provide data on medication errors and delays through digital systems and reports. * Complete a demographic questionnaire about their professional background. This study involves both intervention and control periods, allowing researchers to measure the specific effects of PTAs' involvement in medication processes.
Age range
18 Years
Sex
ALL
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Time spent on medication dispensation on the hospital ward
Timeframe: Data collection was conducted over five days during the control period and five days during the intervention period on each of the included hospital wards.