CompletedNot Applicable

Comparing Technological and Relational Approaches to Support Families After a Missed Well Child Visit

United States3,846 participantsStarted 2025-01-09

Plain-language summary

The overall goal of this study is to compare the effectiveness of different follow up protocols for scheduled but not attended ("no-show") Well-Child Visits, relative to care-as-usual (no standardized or typical follow up procedure). The main goals are to: * Demonstrate feasibility of merging a new referral protocol following Well-Child visit no-show into existing health system Community Health Worker resources. * Compare Well-Child Visit attendance following no-show between patients randomized to care-as-usual (comparison), text message only (low-touch intervention), and community health worker outreach (high-touch intervention) groups. * Define the costs and cost-effectiveness of different follow-up protocols.

Who can participate

Age range

17 Years

Sex

ALL

See this in plain English?

AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.

Inclusion Criteria: * Are 0-17 years * No-showed for a well-child visit scheduled at a family medicine or general pediatrics practice in Forsyth County, North Carolina * Have a phone number on record for a primary caregiver * With primary language for contact that is English or Spanish Exclusion Criteria: \- Already rescheduled their appointment by the time the sample list was generated

Questions worth asking your doctor

Bring these to your next appointment. They're a starting point for a shared conversation — not a sign you qualify or a recommendation to enrol.

1Based on my diagnosis and history, is this trial worth exploring for me — or is there a standard treatment we should try first?
2What does this trial's phase tell us about how much is already known about its safety and benefit?
3What would taking part actually involve for me — visits, tests, time, and travel?
4What are the known and possible risks or side effects I should weigh, and how would they be monitored?
5If this trial isn't the right fit, what other options or trials would you suggest I look into?

Generated to help you prepare — always confirm anything about your own eligibility and care with the study team and your doctor.

Questions for the trial coordinator

The trial coordinator is the person who runs the study day to day. These cover the practical side — logistics, costs, and what taking part would actually mean for your life. The study team confirms whether you meet the criteria; these are questions to ask, not a sign you qualify.

1What does taking part actually involve week to week — how many visits, where, and how long does each one take?
2What costs are covered by the study, and what might I have to pay for myself, including travel, parking, or time off work?
3What happens during screening, and what happens if the study team confirms I don't meet the criteria after those tests?
4Who pays for the scans, blood work, and other tests the trial requires — the study, my insurance, or me?
5How will being in the trial affect my regular care, and will my own doctor stay informed and involved?
6Can I leave the trial at any point if I change my mind, and what would happen to my care if I do?

A starting point for the conversation — always confirm anything about your own eligibility, costs, and care with the study team and your doctor.

What they're measuring

Proportion of Patients of All Ages with any Completed Well-Child Visits

Timeframe: Week 6 post missed well-child visit

Proportion of Patients Under 3 Years Old with any Completed Well-Child Visits

Timeframe: Week 6 post missed well-child visit

Proportion of Patients 3 Years and Older with any Completed Well-Child Visits

Timeframe: Week 6 post missed well-child visit

Proportion of Patients 3 Years and Older with any Completed Well-Child Visits

Timeframe: Month 3 post missed well-child visit

Trial details

NCT IDNCT06686849

SponsorWake Forest University Health Sciences

Sponsor typeOTHER

Study typeINTERVENTIONAL

Primary completion2026-04-07

View on ClinicalTrials.gov More Well-child Care Visits trials

Plain-language summary

Who can participate

Age range

17 Years

Sex

ALL

See this in plain English?

AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.

What they're measuring

Proportion of Patients of All Ages with any Completed Well-Child Visits

Timeframe: Week 6 post missed well-child visit

Proportion of Patients Under 3 Years Old with any Completed Well-Child Visits

Timeframe: Week 6 post missed well-child visit

Proportion of Patients 3 Years and Older with any Completed Well-Child Visits

Timeframe: Week 6 post missed well-child visit

Proportion of Patients 3 Years and Older with any Completed Well-Child Visits

Timeframe: Month 3 post missed well-child visit