AI solutions like, Dragon Ambient eXperience (DAX) Copilot (Nuance/Microsoft), hold the potential to significantly enhance provider and patient interactions and alleviate pain points that contribute to burn out. Atrium Health was the first healthcare system in the world to pilot Nuance's DAX Copilot intelligence (AI) enabled scribe software, which synthesizes a draft clinic note by "listening" to the conversation between a provider and patient. After 180 days of use by primary care clinicians and advanced practice providers (APPs), along with a control group, the investigators assess provider satisfaction, patient experience, and provider efficiency through qualitative and quantitative methods.
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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Total EHR time
Timeframe: Month 10
Work outside of work
Timeframe: Month 10
Time on encounter note documentation
Timeframe: Month 10
Completed appointment rate
Timeframe: Month 10
Same day closure rate
Timeframe: Month 10
Note length
Timeframe: Month 10
Gross revenue per visit
Timeframe: Month 10
wRVU per visit
Timeframe: Month 10