This quality improvement project aims to help outpatient mental health teams, known as Behavioral Health Interdisciplinary Program (BHIP) teams, adopt more collaborative care practices (consistent with the collaborative chronic care model or CCM). The investigators therefore aim to use two different implementation strategies -- centralized technical assistance and implementation facilitation -- to align BHIP teams' care practices more closely with the principles of the CCM.
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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Role Clarity and Team Primacy subdomains of the Team Development Measure (TDM)
Timeframe: Primary comparison will be between pre-implementation facilitation and post-implementation facilitation (8 months after the pre-implementation administration).
Mental health hospitalization rate among Veterans treated within each BHIP team.
Timeframe: Primary comparison will be between pre-implementation facilitation and post-implementation facilitation (8 months after the pre-implementation administration).