The purpose of this project is to identify effective strategies to assist survivors of childhood and young adult cancers (diagnosed between birth and age 39) who have not returned for follow-up cancer care for 3 or more years, to reengage with the health care system. The investigator will evaluate the effect of a novel, bidirectional conversational agent ("Penny"), compared to usual care, to assist patients with scheduling appointments, lab work as well as scans and specialty appointments as needed.
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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
To evaluate the utilization of a chatbot (Penny) to increase receipt of evidence-based survivorship care in YA survivors of pediatric and YA cancers
Timeframe: 1 year
Number of patients who agree to use Penny and patient engagement overtime in those patients randomized to the Penny arm
Timeframe: 1 year
Number of patients who agree to use Penny and patient engagement overtime in those patients randomized to the Penny arm
Timeframe: 1 year
Number of patients who agree to use Penny and patient engagement overtime in those patients randomized to the Penny arm
Timeframe: 1 year