CompletedNot Applicable

Follow-up of Patients Referred to Unscheduled Care Centers by the Emergency Call Center in the Haut-Rhin Department, France

France100 participantsStarted 2023-05-17

Plain-language summary

The objective of this study is to determine the follow-up of patients who were referred by the Emergency Call Center of the Haut-Rhin department to an Unscheduled Care Centers (UCC) and to determine whether they actuallly went to a UCC following their call, or if they were taken in charge by another care facility.

Who can participate

Age range18 Years

SexALL

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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.

Inclusion Criteria: * Call to the Emergency Call Centre of the Haut-Rhin department by an adult (age ≥ 18 years) * Referral to the Unscheduled Care Center by the Emergency Call Center Non-inclusion criteria: * Patient who does not answer phone within 30 days of call to the Emergency Call Center * Patient who refuses to participate in the study * Call for someone other than him or herself (except when a parent calls for his or her minor child)

What they're measuring

Phone questionnaire

Timeframe: Up to 30 days following the call to the Emergency call center

Trial details

NCT IDNCT05835908

SponsorGroupe Hospitalier de la Region de Mulhouse et Sud Alsace

Sponsor typeOTHER

Study typeOBSERVATIONAL

Primary completion2023-06-13

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