A Study to Characterize Access to Specialty Care Received by American Indians/Alaska Natives

Inclusion Criteria: * Ability to read English at 8th grade proficiency or have a household member willing to assist in translation to complete patient surveys * Self-identification as American Indian or Alaska Native * Referred to a neurologist, ophthalmologist, or oncologist for the first time within 6 months of screening and has not been seen by the specialist. Exception: Patients referred to an oncologist who have had a first-time visit with an oncologist but have a pending follow-up visit or pending referral visit within 6 months of screening may be included in the study. * Personal landline or cell phone and/or access to internet * Willingness to complete all surveys in the study and participate for 12 months Exclusion Criteria: * Currently under the care of a specialist (neurologist, ophthalmologist, or oncologist) to whom they are being referred to by the primary care provider (i.e., to be eligible, the specialty care physician should be new to the participant) at time of screening * Currently or planned to receive care that requires in participant visits for the indication requiring referral from the primary care provider (e.g., radiotherapy, chemotherapy for cancer diagnosis). Exception: Patients referred to an oncologist who have had a first-time visit with an oncologist but have a pending follow-up visit or pending referral visit may be included in the study.