Development and pilot testing of a clinician coaching communication intervention to improve communication between medical teams and caregivers (parents, family members) of children in the hospital. Our team is specifically focused on improving partnership, respect, and collaboration with Black and Latinx caregivers of children in the hospital by incorporating elements from trauma-informed care and racial equity into a communication intervention. The investigators will explore the impact of this intervention on communication quality, caregiver trust, caregiver satisfaction, and hospital readmissions.
Age range
18 Years
Sex
ALL
See this in plain English?
AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Bring these to your next appointment. They're a starting point for a shared conversation — not a sign you qualify or a recommendation to enrol.
Generated to help you prepare — always confirm anything about your own eligibility and care with the study team and your doctor.
The trial coordinator is the person who runs the study day to day. These cover the practical side — logistics, costs, and what taking part would actually mean for your life. The study team confirms whether you meet the criteria; these are questions to ask, not a sign you qualify.
A starting point for the conversation — always confirm anything about your own eligibility, costs, and care with the study team and your doctor.
Feasibility Measured by Enrollment Rate of Clinicians and Caregivers
Timeframe: Up to 12 months
Feasibility Measured by the Rate of Complete Data Collection by Caregivers
Timeframe: Up to 12 months
Fidelity Measured by the Rate of Intervention Elements Completed Per Encounter by Clinicians
Timeframe: Up to 12 months
Acceptability of the Intervention as Measured by the Acceptability of Intervention Measure (AIM)
Timeframe: Up to 12 months following the coaching intervention for each arm
Feasibility Measured by the Feasibility of Intervention Measure (FIM)
Timeframe: Up to 12 months following the coaching intervention for each arm
Number of Clinician Rapport-building Statements
Timeframe: Up to 12 months
Number of Clinician Partnership-building Statements
Timeframe: Up to 12 months
Number of Times Team Interrupted the Caregiver
Timeframe: Up to 12 months
Number of Times the Team Praised the Caregiver
Timeframe: Up to 12 months
Number of Times the Team Asked Permission
Timeframe: Up to 12 months
Caregiver Satisfaction Measured by Survey
Timeframe: Up to 12 months
Caregiver Trust in Their Childs Doctors Measured by the Wake Forest Physician Trust Scale
Timeframe: Up to 12 months
Caregiver Reported Communication Quality Measured by the Interpersonal Processes of Care Short Form (IPC-18)
Timeframe: Up to 12 months
Caregiver Reported Communication Quality Measured by the Interpersonal Processes of Care Short Form (IPC-18)
Timeframe: Up to 12 months