Mobile Video Interpretation to Optimize Communication Across Language Barriers (NCT05591586) | Clinical Trial Compass
Active — Not RecruitingNot Applicable
Mobile Video Interpretation to Optimize Communication Across Language Barriers
United States6,669 participantsStarted 2022-10-24
Plain-language summary
Patients and families with limited English proficiency (LEP) and/or who use a language other than English for medical care (LOE) experience substantial barriers to communication in the healthcare setting, leading to medical care that is less safe, less efficient, less effective, and inequitable. Professional interpreter use has repeatedly been shown to improve outcomes and reduce disparities, yet it remains widely underused. This study will test two discrete, scalable implementation strategies for improving professional interpreter use in primary care, while collecting detailed information about mechanisms of action and costs that will be applicable to many sites of care and contribute meaningfully to the goal of reducing communication-based disparities. The investigators hypothesize that improving provider knowledge, confidence, and interpreter access will change behavior under real-world conditions.
Who can participate
Sex
ALL
See this in plain English?
AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Providers:
* Primary clinical site at a participating clinic
* needs interpretation for at least 7 visits per month
For LOE population 1 (administrative cohort):
* preferred language for care listed as anything besides English or sign language (e.g., ASL)
* clinic visit (any reason) during study with an enrolled provider
For LOE populations 2 and 3 (survey and interview respondents):
* preferred language for care one of the top 7 non-English languages across enrolled clinics (listed in chart and confirmed by research coordinator)
* clinic visit for an acute concern (e.g., sore throat, injured ankle, new headaches) during study with an enrolled provider
* if patient under age 18, accompanied by a parent or legal guardian
For LOE population 4 (video/audio-recording):
* preferred language for care listed as anything besides sign language (e.g., ASL)
* clinic visit for any reason during study with an enrolled provider
* if patient under age 18, accompanied by a parent or legal guardian
Questions worth asking your doctor
Bring these to your next appointment. They're a starting point for a shared conversation — not a sign you qualify or a recommendation to enrol.
1Based on my diagnosis and history, is this trial worth exploring for me — or is there a standard treatment we should try first?
2What does this trial's phase tell us about how much is already known about its safety and benefit?
3What would taking part actually involve for me — visits, tests, time, and travel?
4What are the known and possible risks or side effects I should weigh, and how would they be monitored?
5If this trial isn't the right fit, what other options or trials would you suggest I look into?
Generated to help you prepare — always confirm anything about your own eligibility and care with the study team and your doctor.
Questions for the trial coordinator
The trial coordinator is the person who runs the study day to day. These cover the practical side — logistics, costs, and what taking part would actually mean for your life. The study team confirms whether you meet the criteria; these are questions to ask, not a sign you qualify.
1What does taking part actually involve week to week — how many visits, where, and how long does each one take?
2What costs are covered by the study, and what might I have to pay for myself, including travel, parking, or time off work?
3What happens during screening, and what happens if the study team confirms I don't meet the criteria after those tests?
4Who pays for the scans, blood work, and other tests the trial requires — the study, my insurance, or me?
5How will being in the trial affect my regular care, and will my own doctor stay informed and involved?
6Can I leave the trial at any point if I change my mind, and what would happen to my care if I do?
A starting point for the conversation — always confirm anything about your own eligibility, costs, and care with the study team and your doctor.
What they're measuring
1
Interpreter Use per Clinic Visit with Patient with LOE