This study aims to improve health outcomes of individuals and populations, enhance the patient experience, reduce the per capita cost of care, and ensure the well-being of our healthcare providers (quadruple aim). These goals are increasingly difficult to achieve, given the challenges of changes to workflow, staffing shortages, and increased costs brought on by the COVID-19 pandemic. Further, the pandemic brought to light the critical need to transform healthcare access for our racially and culturally minoritized and low-income families that have long been victims of health disparities, specifically with poorer health outcomes.
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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Health care quality
Timeframe: post-intervention (12 weeks)
Provider satisfaction
Timeframe: post-intervention (12 weeks)
Patient satisfaction
Timeframe: post-intervention (12 weeks)
Acceptability of program tool
Timeframe: post-intervention (12 weeks)