This prospective, single-center randomized clinical trial evaluates the technical efficacy, accuracy, and operational performance of an automated conversational artificial intelligence (AI) voice agent for postoperative follow-up after arthroscopic shoulder instability surgery. The study examines whether SMS pre-notification improves survey completion during the first automated outbound call and assesses the accuracy of AI-captured patient-reported outcomes compared with blinded human review.
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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Survey completion during the first automated outbound call
Timeframe: 1 week