Mental Health Among Patients, Providers, and Staff During the COVID-19 Era

Inclusion Criteria: Aim 1: * Provider \& Employee Inclusion Criteria * Provider or Employee at St. Luke's Health System * Adults ≥ 18 years of age * Proficient in spoken and written English language * Patient Inclusion Criteria * Patient at a St. Luke's Health System primary care site * Current MyChart account user * Adults ≥18 years of age * Minors 12-17 years of age * Proficient in spoken and written English language Aim 2: * Provider \& Employee Inclusion Criteria * Moderate or high score for loneliness, suicide ideation, psychological stress, anxiety, or depression: * NIH Toolkit Loneliness raw score of 13 or greater or * C-SSRS score of 3 or greater; or * NIH Toolkit Perceived Stress raw score of 31 or greater for adults; or * GAD7 score of 11 or greater; or * PHQ9 score of 10 or greater * Access to a phone for the duration of the study with the ability to receive text messages and phone calls * Patient Inclusion Criteria * Moderate or high score for loneliness, suicide ideation, psychological stress, anxiety, or depression: * NIH Toolkit Loneliness raw score of 13 or greater for adults or 16 or greater for adolescents; or * C-SSRS score of 3 or greater; or * GAD7 score of 11 or greater; or * PHQ9 score of 10 or greater; or * NIH Toolkit Stress raw score of 31 or greater for adults or 33 or greater for adolescents * \[Note: validated youth versions of the NIH Toolkit assessments (loneliness and p…