This is a prospective pilot study conducted within otolaryngology (ENT) clinics in a tertiary hospital between July and December 2016. 22 patients planned for common elective ENT operations were given a self-administered one-page survey on the same day after preoperative counselling. The investigators aim to identify if there are any associations between perceived and actual understanding of information given during pre-operative counselling and patient satisfaction with the process.
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Patient's perceived understanding of information given during pre-operative counselling (nominal score on questionnaire)
Timeframe: Through study completion, up to 6 months
Patient's actual understanding of information given during pre-operative counselling (numeric score on questionnaire)
Timeframe: Through study completion, up to 6 months
Patient's satisfaction with pre-operative counselling (nominal score on questionnaire)
Timeframe: Through study completion, up to 6 months