COVID-19 is having profound effects on older adults' due to social isolation measures which may negatively impact individuals' mental and physical health. Recently, a telephone program, the Telehealth Intervention Program for Older Adults (TIP-OA), was created. In this program, a volunteer is calling older adults (age≥60) every week to have a friendly conversation. The objective of this study is to evaluate the effectiveness of this telephone program (TIP-OA) in reducing stress, improving the mental health of program users, and understand their experiences.
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Perceived Stress Scale (PSS)
Timeframe: Change from Baseline to 4- and 8-weeks (15 minute assessment)
Patient Health Questionnaire-9 (PHQ-9)
Timeframe: Change from Baseline to 4- and 8-weeks (15 minute assessment)
Generalized Anxiety Disorder-7 (GAD-7)
Timeframe: Change from Baseline to 4- and 8-weeks (15 minute assessment)
Fear of COVID-19 Scale
Timeframe: Change from Baseline to 4- and 8-weeks (15 minute assessment)
Mental Healthcare Utilization
Timeframe: Assessed in the 8 weeks prior to baseline and during the 8-week follow-up