This study tests whether changing the relative order of presentation of post acute care skilled nursing facilities (SNFs) in the Repisodic application, i.e., presenting preferred SNFs (P-SNFs) first, increases selection of, and discharges to, P-SNFs and decreases lengths of stay (LoS) for Geisinger patients discharged to SNFs. Along with the order of P-SNFs, the study also assesses whether a short video reviewing the benefits of care coordination in P-SNFs increases patient election to transfer to one.
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Overall LoS (system/case manager level)
Timeframe: 24 months or as long as it takes to reach N=5,000, whichever occurs first
P-SNF placement (system/case manager level)
Timeframe: 24 months or as long as it takes to reach N=5,000, whichever occurs first
P-SNF pre-selection (case manager level)
Timeframe: 24 months or as long as it takes to reach N=5,000, whichever occurs first
P-SNF selection (case manager level)
Timeframe: 24 months or as long as it takes to reach N=5,000, whichever occurs first
P-SNF percent selected (case manager level)
Timeframe: 24 months or as long as it takes to reach N=5,000, whichever occurs first
LoS (patient/caretaker level)
Timeframe: 24 months or as long as it takes to reach N=5,000, whichever occurs first
P-SNF placement (patient/caretaker level)
Timeframe: 24 months or as long as it takes to reach N=5,000, whichever occurs first
P-SNF selection (patient/caretaker level)
Timeframe: 24 months or as long as it takes to reach N=5,000, whichever occurs first