This study evaluates the value of the automated notification service that allows more timely information access and sharing. A 12-month RCT will be conducted to determine the efficacy of the provision of the service to an elderly care and service provider in improving care and health outcomes of the elderly. Researchers will also examine whether the notification service will better support the carers for the coordination and prioritization of care and service delivery.
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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
changes in the number of Accident and Emergency (A&E) visits
Timeframe: from baseline to 6 and 12 months