Birmingham Access to Care Study

Inclusion Criteria: * HIV patient with at least one primary care appointment since 1/1/10 but currently lost to follow-up defined as 1) currently out of care for greater than 7 months or 2) does NOT have two or more completed clinic visits separated by three or more months in time during a 12-month observation period (HRSA-HAB measure of retention in care) or 3) has 2 or more "no shows" - scheduled visits for which the patient has not arrived or canceled - in the past 12 months. * 19 years or older * Be able and willing to provide informed consent * Be willing to provide locator information * Be willing to sign a HIPAA authorization form/medical record release form to facilitate medical record abstraction * Report living in the vicinity * Be able to communicate in English. Exclusion Criteria: * Not meeting one of the above inclusion criteria * Have significant cognitive or developmental impairment to the extent that they are unable to provide informed consent * Incarcerated at the time of potential enrollment * Are terminated via site PI decision