RATIONALE: Receiving a reminder letter from their doctor with questions to ask the Cancer Information Service may be more effective than a standard reminder letter in helping patients who have had an abnormal Pap test keep their follow-up colposcopy appointment. PURPOSE: This randomized clinical trial is studying a personalized letter with Cancer Information Service support to see how well it works compared with a standard reminder letter in women scheduled for colposcopy after an abnormal Pap test.
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AI-rewrites the medical criteria so a patient or caregiver can understand them. Always confirm with the trial site.
Patient Satisfaction in the 2 Interventions
Timeframe: within 6 months of PAP
CIS Experience of Patients in Arm II and the Effect of the Intervention on Their Follow-up Colposcopy
Timeframe: within 6 months of PAP