The Quiet Quitting Phenomenon Among Physiotherapists

Plain-language summary

The COVID-19 pandemic has profoundly impacted all aspects of human life. Health work professsions have faced the risk of infection, adverse working conditions, physical and verbal violence, disparities in workload and payment, limitations to attend social activities, and disruption in work-life balance for a long time. The inadequacy of attempts to solve the issues caused them to change their work attitudes and behaviours, highlighting the ongoing need for a healthier work-life balance. In this context, a new trend known as 'quiet quitting' has emerged. This concept represents a notable workplace phenomenon, especially in settings with high demands and intense workloads. Quiet quitting refers to a situation where employees perform only the minimum requirements of their job description, refraining from any extra effort, innovation, or contribution beyond the bare minimum. Employees who begin the process of quiet quitting may exhibit behaviours such as leaving the workplace early, arriving at work late, refusing to engage in work outside working hours, demonstrating a lack of interest in assisting coworkers, and resisting going above and beyond minimum job duties. Individuals who are in the process of quiet quitting are emotionally detached from their jobs. This is a factor that profoundly impacts healthcare services. Although the quiet quitting process, which results in reduced productivity, increased employee turnover and decreased work quality, as well as negative consequences for patient safety and satisfaction, helps employees avoid burnout, it can jeopardize their career advancement. Furthermore, lower levels of job satisfaction appear to be associated with higher levels of quiet quitting among employees.

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