Patient and Family Partners in Heart Failure Care: Pilot Test of a Pre-visit Question Prompt List to Enhance Engagement During Medical Visits

Inclusion Criteria: Patient Eligibility Criteria * Ambulatory adult patients ≥ 30 years old * Receive care in the University of North Carolina at Chapel Hill Cardiology practice * Have a clinical diagnosis of HF * Currently prescribed a loop diuretic * Have a New York Heart Association class II-IV * Must speak English * Have a working telephone or live with the patient Family Member Eligibility Criteria * ≥ 18 years old and able to give informed consent * Must be willing to participate in the intervention activities and provide informed consent * Must speak English * Have a working telephone or live with the patient Health Care Provider Eligibility Criteria * Must be an MD or advance practice provider (NP or PA) in the University of North Carolina at Chapel Hill Cardiology or General Internal Medicine practice * Must be willing to have an enrolled patient visit audio-taped Exclusion Criteria: For patients: * blindness, * terminal illness with life expectancy \<1 year (based on physician estimation), * currently on or anticipated to start dialysis within 1 year, * oxygen dependent chronic obstructive pulmonary disease, * residency in a nursing home, or * psychiatric illness that would interfere with protocol completion.